Aetna enrolls IFS into their Premier Producer Service program.

Effective immediately, IFS Benefits employees have a new tool to service their Aetna clients with - the Premier Producer Service program. This highly exclusive service model gives IFS direct access to highly trained employees from Aetna. Key employees in various Aetna departments such as billing, enrollment, renewal and new business sales have been assigned to IFS. Dedicated phone, fax and e-mail helps identify the inquiries as a priority. "Our current Aetna clients will be thrilled to know that we have access to key contacts there." says Stephen Blewitt, GBA - Vice President of Insurance and Financial Services, LTD of Delaware (IFS).

IFS is the only insurance agency in Delaware who was awarded with this program. Blewitt is not surprised, "Our employees believe we are different from our competitors and this recognition validates that." In fact, with the growth in the employee benefit's division, IFS is one of the largest independently owned insurance agencies in Delaware.

Aetna re-entered the small group insurance market in Delaware in February 2009. They provide health benefits to more than 175,000 members in Delaware. Programs like this will give current and prospective IFS customers a comfort level that the inevitable issue that may arise will be addressed promptly.